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Federated States of Micronesia Prepares for Go-Live of Nationwide Revenue Management System (RMS)

Palikir, Pohnpei – June 20, 2025 – The Department of Finance and Administration (DoFA) of the Federated States of Micronesia (FSM) is preparing to launch the nation’s new Revenue Management System (RMS) on July 1, 2025. This milestone marks a transformative step forward in FSM’s commitment to modernize tax administration and enhance service delivery for citizens and businesses alike.

Funded by the World Bank and implemented by IUNetworks LLC, the RMS is a core component of the broader Public Financial Management (PFM) Project. It introduces a fully digital platform enabling taxpayers to file and pay their taxes online, monitor their tax accounts, and access real-time updates from the comfort of their homes or offices.

“This upcoming go-live represents a major leap in how we serve the public,” said Mr. Andrew Haigh, Tax Administration Advisor and RMS Implementation Lead. “It’s not just about technology; it’s about improving transparency, accessibility, and efficiency in revenue collection.”

In anticipation of the system’s launch, a comprehensive training initiative has been rolled out. Following a successful round of online training from May 13 to June 4, a dedicated team from IUNetworks LLC will conduct on-site workshops across all four FSM states beginning in early July. These sessions aim to support Customs and Tax Administration (CTA) staff in fully adapting to the new system and ensuring smooth user onboarding.

To begin using the RMS, taxpayers will need to claim or register their Tax Identification Number (TIN). This process can be completed online, facilitating remote access and reducing the need for in-person visits.

The Department is also coordinating a nationwide awareness campaign, leveraging local media, social platforms, and community networks to ensure the public is informed and prepared for the transition.

“We want citizens to understand that change is coming—and it’s for their benefit. Filing taxes will be easier, faster, and more transparent than ever before,” said Mr. Randy Sue, Assistant Secretary of the Customs and Tax Administration.

A follow-up communication, after the system’s full activation, will share more detailed instructions and the official URL for accessing the RMS platform.


For further information, please contact:

FSM Department of Finance & Administration

Customs & Tax Administration

Mr. Andrew Haigh, Tax Administration Advisor

Email: andrew.haigh@gov.fm

Web: https://dofa.gov.fm/customs-and-tax-administration/

FSM Department of Finance & Administration

Mr. Alvaro Hoyos, Communication Specialist, CIU.

Email: alvaro.hoyos@dofa@gov.fm

Web: https://dofa.gov.fm

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