FAQ

The FSM Department of Finance and Administration offers six core services to support the nation’s financial management and governance. These include Budget Planning for developing transparent budgets that enable effective service delivery and sustainable development; Customs services that facilitate secure cross-border trade while enforcing regulations; Financial Reports that provide accountable statements to track public funds and ensure transparency; Legislationresources offering access to the laws, regulations, and policies governing their operations; Procurement services ensuring fair and value-driven purchasing processes; and Taxation management for the equitable collection of taxes that fund public services and drive national development. Together, these services form the foundation of the FSM’s fiscal responsibility and public financial management framework.

Office locations can be found for each of the Department’s four specialized divisions: the Budget Division, which ensures fair and transparent resource allocation aligned with national priorities; Customs & Tax Administration, responsible for revenue collection, trade facilitation, and border protection; Investment & International Finance, which manages investments, grants, and international financing programs to support economic growth; and Treasury, which safeguards government finances through effective cash management, accounting, and reporting to ensure integrity and transparency in the nation’s financial operations.

For assistance with any of the Department’s services, visit the contact page and complete the inquiry form. This allows you to submit your questions, requests, or concerns directly to the relevant division, ensuring your inquiry is directed to the appropriate team for a timely and accurate response. Whether you need guidance on budget matters, customs procedures, taxation, procurement, or any other departmental service, the contact form provides a straightforward way to connect with DoFA staff who can assist you.

To provide feedback or lodge a complaint regarding any Department service or experience, visit the contact page and complete the feedback form. The Department values transparency and accountability, and your input helps improve service delivery and address any concerns you may have encountered. Whether you wish to commend excellent service, suggest improvements, or raise issues that require attention, the form ensures your feedback reaches the appropriate personnel and receives proper consideration and follow-up.